Policies

Refund & Return Policy

All sales are final. Returns and refunds are not accepted at this time. 

Please email us at thebfsclosetshop@gmail.com if you have any issues with the order. 

Contact the shipping carrier used for any issues regarding shipping, lost or stolen packages, delivery problems, or damage done during shipping. 

 

Cancelation Policy

 

We do not accept cancelations, please contact us if there are any issues. 

 

Shipping Policy & Information

We ship throughout Canada and the United States. 

The shipping carrier we use is Canada Post or UPS. 

Shipping times will vary based on your location. 

Processing times are 1-5 business days. 

International Orders, may be subject to custom charges. It is the customers responsibility to pay all customs and duties due on packages. Please be aware of your regions guidelines around this. 

Some international orders do not qualify for tracked shipping.  

We do not take responsibility for any lost, damaged, or stolen packages. Once shipped it on the shipping carrier (Canada Post or UPS) to dispute any issues with shipments, deliveries, or other shipping problems. Please contact them. 

Shipping costs may vary based on location, and time of year. 

 

Gift Card Policy 

A gift card purchase can not be canceled or refund. Gift cards are final sale. 

 

Privacy Policy

All information collected by The Boyfriends Closet will not be given out to any third party. The information is used for analytics, to improve the company. 

We will not send any marketing to your phone via SMS. We only send promotional, or marketing content to email at this time. 

If you wish to stop, you can unsubscribe at the bottom of any promotional email or contact us directly to be removed from the list. If an email(s) was scheduled before your request, you may receive that email(s). All future correspondence after the subscription should stop within a reasonable period of time. 

Exchange Policy

All sales are final.  

 

All policies may be subject to change by The Boyfriends Closet at any time. 

Contact us directly at thebfsclosetshop@gmail.com